The sales functions provide by all business activities beginning from customer inquiries to create or edit quotations/ offers, orders, shipping, delivery notes, invoices via managing customer complaints.
The sales department has direct links to customer data,  tables, standard text, to material management, costing, production, scheduling, ...There is an optimal work flow to control the whole process in the foundry.
Therefore the sellers can enhance customer service through fast, efficient order processing and timely order fulfillment.
In addition they have direct access to information about offers, orders, deliveries, invoices and complaints